- +91 96639 35099
- support@ffchickenmart.com
At FF Chicken Mart, we prioritize customer satisfaction and are committed to delivering fresh, hygienically processed chicken. Due to the perishable nature of our products, we have a strict but fair refund policy as outlined below.
We do not accept returns once the order has been delivered, as raw chicken is a perishable item and cannot be restocked or resold.
You may request a refund only under the following conditions:
Wrong item delivered
Damaged or spoiled product
Order not delivered
Order canceled by us
In such cases, the issue must be reported within 2 hours of delivery via WhatsApp or call, along with clear photos or video evidence.
To request a refund:
Contact us at 📞 +91 96639 35099 or 📧 Support@ffchickenmart.com
Provide order ID, reason for refund, and supporting evidence (if applicable)
Our team will review and respond within 24–48 hours
Once approved, refunds will be processed using the original payment method or via UPI/bank transfer. It may take 3–7 working days to reflect in your account.
Complaints raised after 2 hours of delivery
Personal dislike or change of mind after receiving correct order
Inability to receive order due to wrong address or unavailability at delivery time
For any issues or questions related to refunds, please contact:
📞 +91 96639 35099
📧 Support@ffchickenmart.com
